TORONTO (Reuters) – Randy Garutti, who has been Shake Shack’s CEO since its inception as a hot dog cart in New York’s Madison Square Park, is well-versed in street food. When he visits Tokyo, home to seven of Japan’s 13 Shake Shack locations, he ensures he experiences all facets of traditional Japanese cuisine.
The edited and condensed interview with Garutti, who plans to retire in 2024, delves into his favorite places and experiences in Tokyo.
Starting his trip, Garutti mentions his favorite spot – Tonki in Meguro, a multi-generational restaurant renowned for its tonkatsu (fried pork cutlets). He likens it to the experience of visiting Katz’s Deli for pastrami in New York, appreciating the simplicity and dedication to excellent products in Japanese food.
When it comes to accommodations, Garutti acknowledges the expensive and limited options in Tokyo, recommending the Marriott in Shinagawa for its value and spaciousness despite not being centrally located.
For team meetings, instead of large hotels, Garutti prefers small coffee shops or outdoor spaces like Gaien or near the Emperor’s Palace for a refreshing setting.
Bill’s for pancakes is mentioned as a tourist trap with long lines but a fun experience due to years of hype, located in the Ginza area.
Garutti advises relying on the metro system for transport in Tokyo, highlighting its convenience, affordability, cleanliness, and the importance of following rules and showing respect in a city like Tokyo. He also suggests avoiding driving or taking taxis whenever possible.
When it comes to coffee, Garutti recommends exploring back alleys for independent coffee shops, with Cat Street in Omotesando being a favorite spot. He also praises Blue Bottle for their excellent coffee in Tokyo.
Garutti reveals that many top restaurants are hidden in upper floors of random buildings, accessible with the help of Japanese friends. He mentions his preferences for sushi, yakiniku at Kirakutei, and yakitori at Hachibei.
Contrary to the belief that Tokyo is expensive, Garutti assures that affordable dining experiences can be found in neighborhood ramen restaurants. His best memory involves touring Tokyo and other cities in Japan with his family.
Exploring the old Tsukiji fish market neighborhood for souvenirs like Japanese pottery, plates, bowls, tea sets, and knives is a favorite activity for Garutti. He also suggests visiting Don Quijote for a variety of snacks and rare Japanese whiskeys.
Garutti recommends trying unique treats in Harajuku and shopping at Akomeya for food and housewares, followed by exploring the basement of department stores in Ginza for a diverse range of food, souvenirs, and fashion options.
Garutti’s insights offer a glimpse into navigating Tokyo’s culinary and cultural landscape, showcasing his love for traditional Japanese cuisine and hidden gems in the bustling city.
(Editing by Lauren Young and Chizu Nomiyama)
