PETALING JAYA: A popular ramen chain in Kuala Lumpur that came under fire over its human resource practices has issued an update clarifying its salary practices.
Kanbe Group’s customer relations team said in a statement shared on its official Facebook page on Thursday (Feb 22) that they had “taken action to address these concerns.”
“We believe in transparency and open communication with our esteemed customers.
“That’s why we want to address recent discussions regarding our employment salary practices.
“We understand that there may have been some confusion and concern regarding the circulation of information about deductions in our employees’ salaries.
“We want to assure you that we take these concerns seriously and are committed to providing clarity,” read the statement.
It further said that its salary system was designed to reward hard work and dedication, and it compensated staff with salaries above market practices.
“This system consists of a combination of basic pay and pre-granted incentives. The discussions have focused on deductions within these incentives.
“Our intention with this system is to create a fair and equitable environment where our employees are appropriately rewarded for their efforts.”
It also said that all new hires had been fully briefed on this system during the recruitment process.
“Nevertheless, we want to reassure you that we have already taken action to address these concerns,” it added.
However, the company did not reveal what the action was.
“Moving forward, we remain dedicated to providing competitive salaries and maintaining the trust you have placed in us.”
![Kitchen Stainless Steel Plate Lifter, Folding Hot Dish Plate Bowl Clip Plate Retriever Tongs [19cm]](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
