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    HomeNewsMalaysiaAir Selangor committed to improving service quality for well-being of consumers

    Air Selangor committed to improving service quality for well-being of consumers

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    KUALA LUMPUR: In an effort to improve water supply quality and services, Pengurusan Air Selangor Sdn Bhd (Air Selangor) has committed to operating responsibly in building resilience and sustainability. This pledge comes on the heels of the water tariff adjustment, which took effect on Feb 1. Air Selangor has announced various investment initiatives for 2024.

    One of the key initiatives is the increase in pipe replacement, with the plan to ramp up the annual replacement rate from 150km to 300km starting in 2024 and then to 400km per year by 2034. The goal is to replace aging infrastructure, amounting to 5,000km of pipes, within 15 years by the year 2040.

    Furthermore, Air Selangor plans to enhance the water reserve margin to 20 per cent by 2030, which involves the construction of new water treatment plants (LRA). The Rasau Phase 1 LRA is scheduled for completion by 2025, and the Pulau Ketam Desalination LRA is expected to be completed by 2026.

    As part of asset recovery and enhancement initiatives, Air Selangor will intensify the restoration, improvement, and upgrading of its assets, including the construction of water reservoirs, pumping stations, and installation of new pipes in areas with low water pressure.

    To maintain water quality at 99 per cent according to the standards set by the Health Ministry (MOH), Air Selangor plans to clean water reservoirs and pipes, covering 321 and 11,833km respectively. Additionally, 300 online analysers will be installed within three years.

    Air Selangor has confirmed that 285,673 recipients under the Darul Ehsan Water Scheme (SADE) will retain their entitlement to receive the first 20 cubic metres of water free of charge.

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    In pursuit of its 2030 vision as a premier water service provider in Asia, Air Selangor is committed to ensuring treated and clean water supply to 9.3 million consumers in Selangor, Kuala Lumpur, and Putrajaya. The company aims to drive progress by applying the highest standards of excellence at every stage.

    Last year, Air Selangor achieved significant milestones, including the replacement of 1,008.56 km of pipes since 2016. The company also maintained compliance with MOH Drinking Water Quality Standards at 99.92 per cent, exceeding 99 per cent for three consecutive years. In addition, the Hydrolytics MetLab facility was launched to accurately monitor water usage and reduce record degradation for consumers.

    Through the ‘Sesama Mara’ CSR initiative, nearly 2,000 families, individuals, and welfare homes have been assisted. For more details on water and Air Selangor, visit Hydro Hub at hydrohub.airselangor.com.




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