Workshop operator associations have stated their lack of issues with the requirement that mechanics’ names and qualifications be displayed at their premises. However, they have appealed to the government for a clear pathway for unqualified mechanics to obtain certification. Some associations have already taken the necessary steps to certify their members following the ruling, noting the overall benefits these qualifications bring to consumers.
Anisah Mohammad, the secretary of the Automotive Workshop Industry Operators’ Association, said that existing mechanics should have the opportunity to certify themselves through the Recognition of Prior Learning (PPT) certificate provided by the Skills Development Department under the Ministry of Human Resources. She explained, “There are many experienced and skilled workers, but they don’t have the certification. If existing mechanics can be recognized through the PPT, it wouldn’t disrupt their duties as they can prepare a portfolio and the Skills Development Department can evaluate from there.” Anisah also highlighted that certification would improve mechanics’ wages and that most association members have started the certification process for their mechanics. She emphasized the importance of a seamless certification process, with government funds allocated to support it.
Khor Kong Siah, the president of the Federation of Automobile Workshop Owners’ Association of Malaysia, stated that the federation is assisting mechanics from 11 states in Malaysia in obtaining the necessary certification. He expressed concern that workshops and mechanics without proper certification may cause consumers to lose confidence, negatively impacting their business in the long run. Khor urged industry players to comply with the new regulation while also calling for leniency in enforcement when dealing with non-compliance.
Regarding repairs, Khor highlighted the responsibility of workshop owners to communicate clearly with their customers to avoid potential conflicts. He suggested that instead of relying solely on verbal communication, an initial estimation and quotation should be presented and agreed upon. Any additional necessary repairs identified during the process should be updated as well. Khor mentioned that some workshops fail to adhere to this practice, leading to misunderstandings.
Khor also mentioned that the new requirement of displaying mechanics’ names and qualifications will benefit consumers as they will know the type of parts being used before authorizing repairs. Workshops are required to inform vehicle owners whether the parts are new or second-hand. They are also required to provide written warranties for the parts used and specify the warranty period and its validity for the repair service.
Khor noted that with the advancing technology in electronic vehicles, the new rule will ensure that only qualified workshops and skilled mechanics handle repairs.
Mohammad Rizan Hassan, the secretary-general of the National Society of Skilled Workers, highlighted the need for a specific grant through professional automotive bodies to encourage more individuals to pursue professional certification in the field. He suggested providing microcredential loans to those interested in upskilling courses. Mohammad Rizan emphasized that empowering local talent through incentives and suitable platforms would produce skilled workers, resulting in a decent living wage for certified individuals and reducing dependence on foreign labor.
Mohammad Rizan, who is also the Belia Mahir coordinator, acknowledged that youths have been actively learning automotive skills informally through friends and the internet. He proposed utilizing workshops as training centers for youths interested in the sector.
Credit: The Star : News Feed
