There are growing concerns regarding the Immigration Department office in Shah Alam after reports surfaced on social media indicating that the day’s quota of queue numbers was depleted just 30 minutes after the office’s opening on Friday (Jan 5). Several visitors claimed to have waited for hours for the office to open, only to be left disappointed when the numbers ran out.
“People waited since 1.30am and didn’t get the number as within 30 minutes, (the) numbers finished,” one viral message read, alongside a video depicting visitors congregating at the office’s entrance as they expressed their frustration.
Other users shared their own experiences at Immigration offices, with one individual recounting an incident at the Putrajaya Immigration office in September 2022, where they arrived at 7am to find over 60 people already in the queue.
Another incident involved the queue numbers running out by 9am after people started to line up at 6.30am. Additionally, one user lamented that numbers at the Pudu branch were exhausted by 8.30am on the day of their visit.
