In Kota Kinabalu, Sabah, the state Works Minister Datuk Shahelmey Yahya stated that the demand for water is currently much higher than what the Water Department is able to supply. He mentioned that the current demand is about 1,600 million litres per day (MLD), while the supply is only around 1,400MLD.
Shahelmey Yahya also mentioned that increasing industrialization and development could be contributing to the challenges faced in meeting the demand for water. He made these comments after the launch of the MyJANS mobile application on January 11.
He went on to say that the demand for water continues to increase, but there are obstacles affecting efficient delivery to all customers. However, the state government, through the Water Department, has plans in place to address this issue.
He also mentioned that delays in certain projects and plans, such as the construction of the Papar Dam and the late completion of new treatment plants, are contributing to the challenges in meeting the water demand. However, he expressed optimism about the potential increase in Sabah’s treated water supply upon the completion of the Ulu Padas hydroelectric project.
Shahelmey Yahya also highlighted the plans for the completion of the Kogopon II water treatment plant in 2026, which is expected to improve water supply for customers in the south of Kota Kinabalu and Papar areas.
He also addressed the issue of water theft, particularly in the Sepanggar area, stating that rampant water theft continues to pose a challenge to the utility company and paying customers. He urged the public to report any incidents of water theft and emphasized the importance of settling unpaid water bills to support the department’s operations.
Regarding the MyJANS mobile app, Shahelmey Yahya mentioned that it will facilitate faster and more efficient service from the Water Department, allowing customers to file complaints or report incidents and receive a response within 30 minutes.